Maintenance Satisfaction Survey

Today we performed maintenance in your apartment home. Since our success depends entirely upon your satisfaction, we would appreciate your opinions regarding the quality of service that you received. Please share your thoughts with us by filling out this online form.

1. How do you feel our response time was to your service request?
 Excellent Good Fair Poor

2. Were the repairs completed to your satisfaction?
Yes No 

3. If not, was a reason given with specific date of completion?
Yes No 

4. Was the work area left clean and orderly?
Yes No 

5. Did our maintenance staff act in a professional and courteous manner
Yes No 

6. Please rate your maintenance experience.
Excellent Good Fair poor 


Resident Name

Apartment #

Phone Number


Maintenance Employee

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